Effective date: August 4, 2026
This Privacy Policy explains how Kimi AI Guide (“we,” “us” or “the site”) handles information when you visit ki-ai.chat, contact us or interact with services used on the site.
Kimi AI Guide is an independent publication and is not operated by Moonshot AI or Kimi. Information you provide directly to Kimi products is governed by Kimi’s own terms and privacy policies, not this policy.
Information we may collect
Information you provide
We may receive information you choose to send, including:
- your email address and message when you contact
[email protected]; - source suggestions, correction evidence or business enquiries;
- any attachments or other information you voluntarily include; and
- consent or privacy-request details needed to process your choice.
Please do not send passwords, API keys, payment-card details, government identification or other sensitive information that is not necessary for your request.
Technical and usage information
When you visit the site, our hosting, security and content-delivery systems may automatically process technical information such as:
- Internet Protocol (IP) address;
- browser and device type;
- operating system;
- requested page and referring page;
- date and time of the request;
- approximate location derived from IP address;
- cookie or similar identifier, where permitted; and
- security, diagnostic and error-log information.
This information is commonly processed to deliver pages, maintain security, diagnose faults and understand aggregate site use.
How we use information
We may use information to:
- operate, secure and troubleshoot the site;
- respond to messages, source suggestions and correction requests;
- research and improve our content and navigation;
- measure site performance and aggregate audience activity;
- prevent spam, fraud, abuse and invalid advertising traffic;
- display and measure advertising where enabled;
- comply with legal obligations and enforce our policies; and
- establish, exercise or defend legal claims.
We do not use information sent to us to access your Kimi account. We cannot reset Kimi passwords, cancel Kimi subscriptions or issue Kimi refunds.
Cookies and similar technologies
Cookies are small files stored by a browser. The site and its service providers may use cookies, local storage, pixels or similar technologies for the following categories:
Strictly necessary
These technologies support security, network delivery, consent choices and WordPress administration. They may be required for the site to function and generally cannot be disabled through our controls.
Preferences
If enabled, preference cookies remember choices such as display or consent settings.
Measurement
If analytics is enabled, measurement technologies may help us understand aggregate visits, page performance and errors. Where required, these technologies are used only after an appropriate consent choice.
Advertising
If advertising is enabled, advertising providers may use cookies or similar identifiers to deliver, limit, personalize and measure ads, prevent fraud and produce reports. Your available controls depend on your region, consent choice and the provider.
Where applicable law requires consent, we ask for permission before using optional advertising or measurement technologies. You can use the site’s cookie or privacy controls, when available, to change your choice.
Google advertising
The site may display advertising served through Google AdSense.
Third-party vendors, including Google, use cookies to serve ads based on a user’s previous visits to this site or other websites. Google’s use of advertising cookies enables Google and its partners to serve ads based on visits to this site and/or other sites on the Internet.
Users can opt out of personalized advertising through Google Ads Settings. You can also learn about opt-outs offered by participating third parties at AboutAds.
When a site uses Google advertising, analytics or embedded services, a browser may send Google information such as the page URL and IP address. Google explains this processing in How Google uses information from sites or apps that use our services.
Google and other approved advertising vendors process information under their own privacy policies. The vendors actually used can depend on region, consent and advertising configuration.
Legal bases where required
Where a law requires a legal basis, we may rely on:
- consent, for optional cookies, personalized advertising or another use where consent is requested;
- legitimate interests, such as operating, securing and improving the site, responding to relevant messages and preventing abuse, balanced against your rights;
- contractual necessity, when processing is required to handle an arrangement you request; and
- legal obligation, when we must retain or disclose information under applicable law.
You can withdraw consent through the available privacy controls or by contacting us. Withdrawal does not affect processing that was lawful before it was withdrawn.
When information may be shared
We may share information with:
- hosting, security, content-delivery and technical service providers that help operate the site;
- analytics or advertising providers when those services are enabled and permitted;
- professional advisers when reasonably necessary;
- authorities or other parties when required by law or necessary to protect rights, safety and security; and
- a successor in connection with a merger, sale, reorganization or transfer of the site, subject to applicable safeguards.
We do not sell personal information for money. Some privacy laws may define certain advertising-related disclosure as “sharing” or “targeted advertising” even when no money is exchanged for personal information. Where such laws apply, we provide the required notice and choice.
Data retention
We retain information only for as long as reasonably needed for the purposes described here, including security, correspondence, correction records, legal compliance and dispute resolution.
Retention periods vary by data type and service. For example, an email may be kept while a correction is investigated and for a reasonable record afterward, while short-lived technical logs may be removed sooner. Third-party providers apply their own retention settings and policies.
International processing
The Internet services supporting this site may process information in countries other than the country where you live. Where required, we use or rely on appropriate safeguards for international transfers. Third-party providers describe their transfer arrangements in their own privacy documentation.
Your privacy rights
Depending on where you live, you may have rights to:
- request access to personal information about you;
- correct inaccurate information;
- request deletion;
- restrict or object to certain processing;
- withdraw consent;
- request a portable copy of eligible information;
- opt out of certain targeted advertising or sharing; and
- complain to an appropriate data-protection authority.
These rights can be subject to exceptions. To submit a request, email [email protected] with the subject Privacy Request. We may ask for information reasonably necessary to verify the request, but we will not ask for your Kimi password or API key.
Authorized agents may submit requests where applicable. We may need evidence of authorization and identity verification permitted by law.
Children’s privacy
Kimi AI Guide is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information, contact [email protected] so we can review and delete it where appropriate.
Security
We use reasonable administrative and technical measures appropriate to the site and the information we handle. No Internet transmission or storage method is completely secure, so we cannot guarantee absolute security.
Third-party links and embedded content
Our pages link to Kimi, Moonshot AI and other third-party websites. A third party may collect information when you open its site or interact with embedded content. Its privacy policy—not this one—governs that processing.
Changes to this policy
We may update this Privacy Policy when services, practices or legal requirements change. The revised version will show a new “Last updated” date. Material changes may also be highlighted on the site where appropriate.
Contact
Questions or privacy requests can be sent to:
Kimi AI Guide Email: [email protected]
For ordinary editorial enquiries, see our Contact page.